Why choose Ledger for custody of crypto?

Ledger hardware wallets are among the most popular devices for holding private keys offline. They combine a small, tamper-resistant hardware element with a well-supported software ecosystem. The goal of this guide is not to replace Ledger's official documentation, but to provide a practical, readable companion that walks you from unboxing to receiving assets while explaining the security why behind each step.

What you'll learn (quick overview)

Who this guide is for

Newcomers to hardware wallets and intermediate users who want a colorful, practical walkthrough. If you already have a Ledger and are performing advanced operations, use this as a high-level refresher.

Below are 10 convenient anchor links all pointing to the official Ledger start page — useful if you share this guide in an office, a training slide deck, or printouts. All links lead to https://ledger.com/start.

Tip: Bookmark ledger.com/start and always check that the URL is correct before entering sensitive information or connecting a device.

Step 1 — Unboxing & physical checks

What to expect in the box

New Ledger packages usually include the hardware device (Ledger Nano S Plus, Nano X, or other model), a USB cable (or Bluetooth-capable model), recovery seed cards, and quick-start guides. Always receive hardware from an authorized retailer or Ledger directly.

Visual security checks

Important: never accept a used device

If the device arrives pre-configured, with an existing PIN or recovery phrase inside the box, return it and contact the vendor. Devices should be factory reset and show the Ledger welcome screens when first powered on.

Step 2 — Install Ledger Live and start at Ledger.com/start

Ledger Live is the official desktop & mobile app for managing your Ledger hardware. The safest way to get Ledger Live is to visit the official starting page: https://ledger.com/start.

Installation checklist

  1. Open your browser and type ledger.com/start manually (avoid search engine ads).
  2. Download the latest Ledger Live for your OS (Windows, macOS, Linux) or the mobile app for iOS/Android from the official store links on that page.
  3. When installing, allow permissions only if they’re required; follow system prompts carefully.

First run: what Ledger Live asks for

On first run, Ledger Live will show onboarding steps and will guide you to either set up a new device or restore from an existing recovery phrase. Choose "Set up a new device" if you are initializing for the first time.

Note on USB/Bluetooth

Some Ledger devices support Bluetooth (e.g., Nano X). If using Bluetooth, avoid pairing in public or insecure environments. USB is typically more straightforward and secure for desktop setups.

Step 3 — Initialize your Ledger securely

Creating a secure PIN

When prompted, create a PIN that you can remember but is not trivial. Use a 4–8 digit PIN; avoid obvious patterns like 1234 or birth years. The device will require this PIN each time you connect and confirm transactions.

On-device security (why PIN matters)

The PIN protects the device if it is lost or stolen. Without the PIN, the device's private keys are still protected by the Secure Element, but a strong PIN adds an important additional barrier.

Recovery phrase (the golden rule)

When Ledger shows your 24-word recovery phrase (sometimes 12 or 24 depending on model/config), write it down on the provided recovery card and store it offline — physically separate from the device.

Best practices for recovery phrases

Never share your recovery phrase

Ledger or any legitimate service will never ask you to enter your 24-word phrase on a website or send it by message. If someone asks, it's a scam. Do not respond.

Step 4 — Install apps and add accounts

Ledger devices use apps (small, blockchain-specific software) to manage different blockchains. Ledger Live has an Manager section where you can install apps directly to the device.

Installing an app

  1. Open Ledger Live > Manager.
  2. Connect and unlock your Ledger device with your PIN.
  3. Find the app (e.g., Bitcoin, Ethereum) and click Install.

Adding accounts

Once an app is installed, go to Accounts > Add account > choose the blockchain > follow prompts. Ledger Live will derive public addresses from your device without exposing private keys.

On addresses and change addresses

Many blockchains use multiple derived addresses. Ledger Live will manage this for you; when receiving, copy the exact address shown and confirm it on your device screen before sharing it with a sender.

Step 5 — Receiving and verifying funds

How to receive funds safely

  1. In Ledger Live, open the account for the asset you want to receive.
  2. Click Receive > connect and unlock the device > open the corresponding app on device.
  3. Ledger Live will show an address; always verify the same address on the device display before copying it—confirm visually.

Why on-device verification matters

Malware on a computer can alter the clipboard or an on-screen address. Verifying the address on the physical device ensures the address is indeed derived from your hardware's keys.

Small test transfers

For new senders or very large amounts, perform a small test transfer first. This minimizes risk while confirming everything functions correctly.

Step 6 — Sending funds & confirming transactions

Constructing a transaction

In Ledger Live, click Send, choose the account, paste the recipient address (verify on the device), choose amount and fees, and proceed. The device will prompt you to confirm details and show the address and amounts.

Double-check fees and addresses

Always verify the destination address and fees on the device. If something looks off (wrong amount, strange address, excessive fee), cancel and investigate.

Using advanced features: custom fees, tokens, and NFTs

Ledger Live supports ERC-20 tokens, some NFT management, and advanced fee controls. When interacting with third-party wallets (e.g., MetaMask), use the official Ledger integration flow and confirm each transaction on-device.

Essential security tips

Checklist of do's and don'ts

What to do if you suspect compromise

If you suspect your recovery phrase was exposed, move funds ASAP to a new wallet initialized with a new recovery phrase — using a new device if necessary. If in doubt, consult Ledger's official support and consider professional assistance for large holdings.

Troubleshooting & common problems

Device not recognized

Check cable & port, try another USB port, try a different computer, ensure device is unlocked. For Bluetooth devices, confirm pairing and that no other software is interfering.

Ledger Live shows app install error

Ensure you have the latest Ledger Live, the device firmware is up to date, and sufficient storage on the device for apps. Try restarting Ledger Live and the device.

Lost or damaged recovery phrase card

If you still have the recovery phrase content (written somewhere but lost/damaged physically), transfer funds to a new wallet created from a new recovery phrase. If the phrase is irretrievably lost and not backed up, there's no way to recover funds.

Advanced tips & workflow optimizations

Segregate funds by risk

Create separate accounts for day-to-day small spends and long-term cold storage. Keep only small operational balances on hot devices or software wallets.

Use passphrases for hidden accounts

Ledger supports adding an extra passphrase (BIP39 passphrase) to create hidden accounts. This is powerful but risky: if you forget the passphrase, funds are unrecoverable. Only use if you understand the trade-offs.

Multi-signature & custody for teams

For organizational use, consider multi-signature setups (e.g., using hardware signers with a multisig policy) instead of single-device custody. This reduces single-point-of-failure risk for office/enterprise holdings.

FAQs

Is Ledger Live required?

No. You can use Ledger with third-party wallets (e.g., MetaMask, Electrum). Ledger Live provides a convenient, officially supported interface, but the core security feature is the hardware device itself.

Can I restore my Ledger on another device?

Yes. If you have your recovery phrase, you can restore to another Ledger device (or compatible wallet) by choosing the restore option during setup and entering the 24-word phrase.

What happens if Ledger goes out of business?

Your assets rely on the cryptographic standards (BIP32/BIP39/BIP44) and the private keys you control. Even if a manufacturer discontinues support, you can restore your recovery phrase to other compatible wallets using the same standard.

Resources & final checklist

One-page quick checklist

Helpful links (repeat of official start for convenience)

Closing: Start strong, stay secure

A hardware wallet like Ledger provides an excellent balance of usability and security. The essential themes to remember: keep your recovery phrase offline, verify addresses on-device, and only use official software sources such as ledger.com/start. With these practices you’ll get the convenience of self-custody while minimizing avoidable risks.

Final call to action

Ready to begin? Click the official start page and follow the guided onboarding at the link below.

Get started at Ledger.com/start